Detailed Use Cases for Our Key Platform Features

Here is a detailed explanation of the practical ways our platform helps your business utilize these six additional features:

1. Payment Links

Our Core Function: Generating Simple, Shareable Payment Requests.

Use CaseHow Our Platform Helps You

Collecting from Non-Web Channels

A business development representative closes a deal over the phone or email. They instantly generate a secure payment link for the exact amount and send it via WhatsApp, SMS, or email, allowing the client to pay immediately without visiting a website.

Social Media Sales

A small business sells products on Instagram or Facebook. They post a product photo and, when a customer expresses interest, send them a unique Payment Linkin a private message, simplifying the checkout process outside of a traditional e-commerce store.

Sales Rep Collections

Sales agents in the field can use the mobile app to create a link on the spotand send it, ensuring the payment is collected instantly, reducing the need for cash or checks.

Deposit or Reservation Fees

A service provider needs to collect a non-refundable booking deposit. They create a link with the specific deposit amount and terms, ensuring the booking is confirmed securely before the service begins.

2. Zapnow POS

Our Core Function: Modernizing Physical Point-of-Sale (POS) Transactions.

Use CaseHow Our Platform Helps You

Retail Store Payments

A physical retail store uses the Zapnow POS terminal to accept all forms of payment, including credit/debit cards (swipe, chip, and contactless), mobile wallets, and QR code payments, providing a seamless, integrated experience at the counter.

Pop-up Stores and Events

A vendor is selling goods at a trade show or festival. They use a portable Zapnow POS device(often connected via mobile data) to process sales anywhere at the event, ensuring they never miss a transaction due to connectivity issues.

Inventory Integration

The POS system is integrated with the business's inventory management. Every sale processed by Zapnow automatically updates stock levels in real-time, preventing overselling and simplifying end-of-day reconciliation.

Splitting Bills

In a restaurant or service setting, customers need to divide the total bill. Zapnow POS enables easy and quick splitting of the payment across multiple cards or payment methods directly on the device.

3. QR Codes

Our Core Function: Simplified, Contactless Payment Acceptance.

Use CaseHow Our Platform Helps You

Quick Counter Payments

A café places a QR code sticker at the register. Customers simply scan the code with their mobile phone, enter the amount, and pay instantly using their preferred payment app, reducing cash handling and card machine queues.

In-Store Self-Payment

A store places unique QR codes next to high-value items or in dressing rooms. Customers can scan the item's QR code to pay for it directly on their phone, skipping the checkout line entirely.

Utility and Bill Payments

Utility companies print a unique QR code on monthly bills. The customer scans the code, and the payment amount and account details are automatically populated, drastically simplifying the bill payment process.

Donations and Fundraising

A non-profit organization uses a QR code on posters or websites. Donors can scan and donate immediately, making the contribution process friction-free and trackable for the organization.

4. Subscriptions

Our Core Function: Automated Recurring Billing and Customer Management.

Use CaseHow Our Platform Helps You

Membership & SaaS Billing

A fitness studio or software company needs to charge customers monthly or annually. Our feature automates recurring collections on the due date and notifies the customer of successful or failed payments, ensuring predictable revenue.

Tiered Pricing Models

A business offers Basic, Premium, and Enterprise plans. The Subscriptions feature manages the different billing cycles, features, and pricing structures for each plan, allowing customers to upgrade or downgrade seamlessly.

Dunning Management (Failed Payments)

When a subscription payment fails (for example, an expired card), the system automatically triggers a smart dunning sequence by emailing the customer a secure link to update their payment details, effectively recovering lost revenue.

Customized Trial Periods

A company offers a 7-day free trial. The feature tracks the trial duration andautomatically initiates the first billing cycle on the 8th day, removing the need for manual monitoring.

5. Smart Collect

Our Core Function: Virtual Account Reconciliation and Automated Tracking.

Use CaseHow Our Platform Helps You

B2B Payment Tracking

A wholesale distributor receives bank transfers (NEFT/RTGS) from hundreds of clients daily. Smart Collect assigns each client a unique virtual bank account number, ensuring that every incoming payment is instantly and automatically matched to the correct customer and invoice in the system.

E-Wallet and UPI Reconciliation

A business accepts payments via various virtual methods like UPI. Instead of manually searching through bank statements, our feature provides instant, real-time reconciliationfor all these methods, eliminating hours of accounting work.

Identifying Unknown Deposits

If a customer sends an ad-hoc payment without a reference, the system uses virtual account mapping to automatically identify the sender, preventing delays in crediting their account.

Marketplace Seller Payouts

A marketplace collects payments centrally. Using Smart Collect, it creates virtual accounts for each seller, making it easy to see exactly how much money belongs to which seller before initiating their payout.

6. Instant Settlements

Our Core Function: Rapid Fund Transfers to the Business Account.

Use CaseHow Our Platform Helps You

Immediate Working Capital

A small business relies on daily cash flow. Instead of waiting 2–3 days for the standard settlement cycle, Instant Settlements transfers funds from all successful transactions directly to the business bank account within minutes, improving working capital and liquidity.

High-Volume, Low-Margin Sales

Businesses with high sales volumes—such as grocery delivery or quick-service restaurants—need rapid access to funds to cover daily costs like inventory restocking. This feature ensures money is available faster to keep operations running smoothly.

Urgent Vendor Payments

A business needs to make an urgent vendor payment but is waiting on incoming sales revenue. Instant Settlements allows them to access recently collected funds immediatelywithout needing external short-term financing.

Weekend Sales Access

Transactions collected on a Friday night or over the weekend can be settled instantly, rather than being held until Monday morning — giving the business manager immediate visibility and access to weekend sales revenue.